So that we can make your holiday at Hotel Moser comfortable and relaxing:
Your room will be ready for occupancy on the day of arrival from approx. 14 hrs.
We ask you to vacate your room by 10 a.m. on the day of departure.
Please pay as follows: cash in Euro, with EC card, Mastercard and Visa.
Fees and taxes:
Tourism tax and duties are included in the price.
Sauna towels / bathrobes:
Sauna towels are available; bathrobe for a fee.
We ask for your understanding that we do not accept pets.
Cancellation conditions Winter 2021/22:
It is possible that you will not be able to start your holiday - in order to make the associated process as smooth as possible,
We would like to inform you about the cancellation conditions of our company:
Our Corona Cancellation Policy:
Up to 30 days prior to arrival, cancellation is free of charge.
If less than 30 days, the following cancellation rules apply:
29 to 14 days prior to arrival will be 30%,
13 to 7 days before arrival 50%
and from 6 days and in case of no-show 90% of the total stay will be charged.
In case of cancellation less than 30 days before arrival we guarantee no cancellation fee if the following is present:
-Corona traffic light of the Austrian Federal Government in the holiday destination on RED.
-A level 6 travel warning has been issued for the guest's home country or district.
- The guest or the persons living in the same household have tested positive for Corona at the time of the planned start of the holiday (medical certificate must not be older than 48 hours) or the officially prescribed quarantine has not yet ended at the time of arrival. In this case, the guest is obliged to present the document to the landlord as proof.
In case of late arrival, early departure or cancellation at short notice, the "Austrian Hotel Contract Conditions" apply.
European travel cancellation insurance:
Should something unforeseen happen, which prevents you from starting your holiday as planned,
we recommend a travel cancellation insurance.
You can take out this insurance here under this link of the European travel insurance:
Take out travel cancellation insurance